Strategic Advisory · New York City

Decision clarity
before execution
becomes expensive.

Ivy Office Advisors supports dealer principals, business owners, ERP and business systems partners, expert networks, and strategy teams navigating operational complexity, vendor decisions, systems readiness, and procurement-related risk. We focus on clarity, governance, and business-flow alignment before the cost shows up.

Start a Conversation See What We Do
Control the process. Protect the outcome.
25+
Years of experience
13+
Years in leadership
$100M+
Portfolio managed
0.05%
Profit leakage achieved
Control the process. Protect the outcome.

The cost of misalignment usually shows up late, in margin, time, service, adoption, or trust. Ivy Office Advisors helps leaders see the breakdown earlier and put structure around the decisions that matter.

What We Do

Advisory where the work
actually happens

Ivy Office Advisors supports organizations making complex operational, vendor, procurement, and technology decisions. The practice focuses on decision clarity, governance, business-flow alignment, ERP and systems readiness, vendor strategy, and operational risk awareness.

We identify where the breakdown is happening across people, process, vendors, systems, and decisions and help leadership build the structure that prevents it from becoming expensive.

Our work is grounded in real operating experience, not theory. We advise from inside knowledge of how the vendor ecosystem actually works, how procurement decisions actually get made, and where execution actually fails.

01Dealer Advisory
Operations consulting, sales-to-operations alignment, business-flow review, margin leakage and execution risk review, and process and accountability structure for contract furniture dealers.
02ERP and Business Systems Advisory
ERP readiness, NetSuite and dealer system advisory, implementation readiness, post-implementation cleanup, and process mapping before technology changes. Fix the operating flow before investing in the system.
03Business Operations Advisory
For business owners and leadership teams that need help with operations alignment, team structure, process clarity, vendor decisions, and execution accountability across the full business cycle.
04Vendor and Procurement Governance
Independent advisory for organizations navigating vendor selection, RFP processes, procurement governance, and capital investment decisions where objectivity and experience matter.
Services

How we work together

Every engagement starts with a clear definition of the problem before any work begins. We do not recommend solutions before we understand the operating reality.

◇
Advisory Session
One focused session for leaders who need clarity on a specific issue before committing to deeper work. Includes pre-call intake and a follow-up memo with findings and next steps.
◈
Profit and Process Checkup
For organizations that know something is costing time or margin but need help identifying where. A focused review of one business flow area with written findings and cleanup priorities.
◉
Operations Review
A deeper review of one defined process area including stakeholder interviews, breakdown point analysis, priority risk summary, and a leadership readout. For organizations preparing for growth or system change.
▣
30-Day Cleanup Sprint
For leaders who know the issue and need structure, clarity, and a practical action plan. Includes weekly sessions, process mapping, leadership alignment, and a final priority plan.
◎
Monthly Advisory Retainer
Ongoing leadership support without hiring a full-time executive. Advisory only. Available at light, standard, and high-touch levels depending on the scope needed.
◬
Expert Network and Market Intelligence
Specialized insight for research firms, strategy consultants, and investment organizations on workplace vendor ecosystems, dealer and manufacturer dynamics, procurement behavior, and operational risk.
Who We Help

Leaders who need clarity
before it gets expensive

We work with dealer principals, business owners, and leadership teams who need an experienced independent advisor. Not a vendor, not a product rep, and not someone who learns on your project.

Dealer principals, owners, and operations leaders
Business owners navigating growth or change
ERP and business systems partners
Companies needing business flow, process, or systems alignment
Expert networks and research firms
Private equity and strategy teams evaluating workplace vendor markets
Organizations preparing for ERP evaluation or implementation
Leadership teams managing vendor selection, process alignment, or systems related risk
About

Experience from inside
the operating reality

Shakisha Washington, Principal, Ivy Office Advisors
Shakisha Washington
Principal

Ivy Office Advisors is led by Shakisha Washington, a senior business operations leader with more than 20 years of experience across sales, operations, finance, vendors, service, delivery, and client facing teams.

Her work is grounded in how the full business cycle actually moves. She understands what happens between the decision and the outcome: where handoffs fail, where systems expose gaps, where vendors and teams lose alignment, and where small breakdowns start becoming expensive.

She has managed operations across portfolios exceeding $100 million, reduced profit leakage from 2% to 0.05%, delivered the LaGuardia Airport FF&E modernization program, and rebuilt businesses from the ground up in regulated and compliance driven environments.

Ivy Office Advisors was founded to make that experience available to organizations that need an independent, unbiased advisor. Not a product vendor. Not a manufacturer rep. Not someone who learns on your project.

Through Ivy Office Advisors, Shakisha supports dealer principals, business owners, ERP and business systems partners, expert networks, and strategy teams that need practical clarity before operational issues grow. The work focuses on business flow alignment, ERP readiness, vendor and procurement governance, operational risk, and decision support that is grounded in real execution experience.

Start a Conversation

Let us talk about
what you are navigating.

Control the process. Protect the outcome.

info@ivyofficeadvisors.com
New York City
linkedin.com/in/shakisha-washington-ny